At Fairway Independent Mortgage Corporation, customer service is a way of life. The company is dedicated to finding great rates and loan options for its customers while offering some of the fastest turnaround times in the industry. Their goal is to act as trusted advisors, providing highly personalized service and guiding customers through every step of the loan process—from application to closing and beyond. This approach is designed to exceed expectations, provide satisfaction, and earn trust.

Since opening its doors 25 years ago, Fairway has helped thousands of Americans achieve their dream of homeownership. The team is not only committed to providing unparalleled customer service but also to continuous growth. With over 10,000 team members, including more than 3,000 producers, Fairway operates in over 690 branch and satellite locations nationwide. With a strong focus on purchase business, the company has continued to grow each year, funding over $65.8 billion in 2020.

Fairway firmly believes that the way they do things is just as important as what
they do. Every team member is guided by Core Values that define how they work, interact with each other, and determine the best ways to serve their customers, team members, and local communities. They strive to make both team members and customers feel like part of the Fairway family while delivering exceptional customer service, speed, and support. By being kind, humble, and giving 100% every day, Fairway embodies its commitment to excellence—it’s not just what they do; it’s who they are.